Privacy Policy

Effective Date: December 14, 2024

Royal Restoration and Renovation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.rrrfl.com) or use our services. By using our services, you agree to the practices described in this policy.


1. Information We Collect

We collect the following types of personal information:

1.1 Information You Provide Directly

Contact Information: Name, phone number, email address, and physical addressPayment Information: Payment details provided during transactions (processed securely via Stripe)Feedback or Reviews: Testimonials, inquiries, or other correspondence shared with us

1.2 Information Collected Automatically

Device Information: IP address, browser type, operating system, and device typeWebsite Activity: Pages visited, time spent on the website, clicks, and other browsing behaviorCookies: Small files used to enhance your experience on our website, track usage, and provide analytics

1.3 Information from Third Parties

We may receive additional information from: Service Providers: For SMS reminders, analytics, or marketing campaignsThird-Party Platforms: Such as Google Analytics and Facebook Pixel for website performance insights


2. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our services, including appointment bookings and remindersTo process payments securely through StripeTo send marketing communications, promotional offers, or service updates (with your consent)To analyze website performance and improve user experienceTo comply with legal obligations and resolve disputes


3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

Service Providers: With third-party providers for payment processing (e.g., Stripe), SMS reminders, or marketing campaigns

Analytics Partners: For website performance tracking using tools like Google Analytics and Facebook Pixel

Legal Obligations: To comply with subpoenas, court orders, or other legal processes

Business Transactions: If our company is acquired, merged, or sold, your information may be part of the transfer


4. Your Rights

4.1 Rights Under GDPR (For EU Residents)

Access and Portability: Request a copy of the data we hold about youCorrection: Request correction of inaccurate or incomplete informationDeletion: Request the deletion of your personal data ("right to be forgotten")Objection: Object to the processing of your data for direct marketing purposes

4.2 Rights Under CCPA (For California Residents)

Disclosure: Request details about the categories of data we collect and how it’s usedDeletion: Request deletion of your personal information, subject to exceptions

Opt-Out: Opt-out of the sale of personal data (we do not sell your data)

4.3 Exercising Your Rights

To exercise your rights under GDPR or CCPA, please contact us:

Email: [email protected]

Phone: +1 772-677-9966


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our services.

These include:

Essential Cookies: Necessary for website functionality

Analytics Cookies: To track website usage and performance

Marketing Cookies: To deliver personalized ads through tools like Facebook Pixel

You can control cookies through your browser settings. Note that disabling cookies may impact website functionality.


6. Data Security

We implement industry-standard measures to protect your personal data, including encryption and secure servers. However, no system is 100% secure. If you suspect a data breach, please contact us immediately at [email protected]

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7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.


8. Links to Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any information.


9. Marketing Communications

You may receive promotional emails or SMS messages from us. If you wish to opt out, you can:

Click the "Unsubscribe" link in emails

Reply "STOP" to SMS messages

Contact us directly at [email protected]


10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.


11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Address: 2739 S US Highway 1, Fort Pierce, FL, United States, 34982

Phone: +1 772-677-9966

Email: [email protected]